Privacy Policy

Last updated: September 2026

This Privacy Policy describes how Petal-loft collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you request a consultation or contact us, we collect:

Full name
Email address
Company name
Service selection and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to consultation requests and inquiries
To provide and deliver our consulting services
To communicate with you about our services
To improve our website and service offerings
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit information through our forms
Our legitimate interests in operating and improving our business
Performance of a contract when you engage our services
Compliance with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website or conducting business, subject to confidentiality agreements
When required by law or to protect our legal rights
In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Consultation request data is typically retained for three years from the date of your last interaction with us.

Your Rights

Under applicable data protection laws, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Petal-loft
42 Richmond Street
Liverpool L1 1EE
United Kingdom
Email: [email protected]